Frequently Asked Questions

Authentic Diamonds

Every Colour Diamond we are offering online is authentic natural diamond and certified by Gemological Institute Of America with Certificate.

Shipping Worldwide

Our shipping and logistic partner, DHL International GmbH, is an international courier providing us package delivery and express service.  We have been using their DHL ecommerce special delivery service to protect every shipment.

Payment Service

Cathay Arts Shop has been using Stripe payment gateway providing online payment service, as such as VISA, MasterCard, AMERICAN EXPRESS, Diners Club, DISCOVER, JCB, and UnionPay.

Delivery Guarantee

Cathay Arts Company Limited assures it online shop, Cathay Arts Shop in &8 Trillion Hong Kong dollars, as the same time, distribute risks to in shipping and local logistic through various International Insurance Companies.  For arbitrage, Cathay Arts Company Limited has abided Private International Law and each local jurisdictional Sales of Goods and Electronic Commerce Articles occasionally.

Send us a Message